Service Catalogue — Operational Mandate
Every Command Center service is delivered from a single technology node — so whether you run an Elitez business unit or an external operation, you get enterprise-grade monitoring, response and reporting without standing up your own.
How It Works
An alert moves through the command node in seconds — detection to dispatch, with a human decision in the loop.
A camera or IoT sensor at a site detects an event — a perimeter breach, a missing PPE item, a queue surge.
The feed routes to the command centre in real time; AI classifies it against that site's operational ruleset.
The relevant feed pops onto the video wall with a tactical alert — the operator verifies and decides.
The nearest officer is geo-routed, IoT controls actioned remotely, and the incident auto-logged to a PDPA-compliant record.
Engagement Model
Internal — Elitez Business Units
Divisions draw on a common command node and are allocated cost by site count and feed volume — no division funds a standalone control room. Onboarding a new BU is a configuration change, not a capital project.
External — Client Subscription
External clients subscribe per site or per dormitory — installation, monitoring, dispatch and reporting included. CCaaS white-label lets boutique agencies run under their own brand on Elitez infrastructure.
Begin the Brief
Tell us how many sites you run — we'll map the right services and a costed picture, with a free site assessment.