HQ Team Access

Elitez Admin Panel

WDG(JR+)

Active Projects

Currently delivering

Pipeline Value

Total fees under management

Total Man-Days

Estimated across active projects

Consultant Load

—

Avg days per active project

Division of Responsibility

🤝

Business Development

Sales & Client Acquisition

Prospect and qualify potential client companies
Conduct initial discovery meetings and needs assessment
Confirm client eligibility (PMET headcount, SFC criteria, funding caps)
Present WDG(JR+) programme value proposition
Negotiate and agree on engagement fee and scope
Prepare and submit Project Proposal to Anchor PP (WSG)
Secure BGP approval before project commencement
Handover to Ops team with full client briefing
Manage client relationship and stakeholder satisfaction
Drive referrals and repeat engagements post-completion

🛠️

Project Management & Consultants

Project Delivery Team

Conduct structured diagnostic (workforce, process, capability gaps)
Design HR frameworks, JR pathways and role re-scoping plans
Facilitate workshops and focus groups with client employees
Develop and deliver training or upskilling modules
Produce all WSG-mandated deliverables (reports, matrices, schedules)
Track milestones and ensure deliverable quality meets BGP criteria
Coordinate BGP claim documentation for WSG submission
Submit Completed Project Report to Anchor PP upon closeout
Collect client testimonials and outcome evidence
Archive project files for audit compliance

🏛️

HQ & Overheads

Oversight & Government Relations

Oversee entire BD and Ops operations
Manage WSG and government agency relations
Lead tender submissions and panel renewals
Set strategic direction and fee policy
Ensure regulatory and grant compliance
Approve major project decisions and escalations

GP Allocation to Your Business Unit

🤝

Business Development

Sales & Client Acquisition

Component 1 & 2

20–30%

Component 3

20%

Earned upon signed engagement and BGP approval

Covers prospecting, discovery, proposal and handover

Clawed back if project falls through pre-LOO

🛠️

Project Management & Consultants

Project Delivery Team

Component 1 & 2

50%

Component 3

To be updated

Disbursed in tranches tied to WSG milestone claims

Covers all diagnostic, delivery and reporting work

Proportional to man-days deployed per consultant rank

Final tranche released upon Completed Report acceptance

🏛️

HQ & Overheads

Oversight & Government Relations

Overhead, compliance and panel maintenance costs

WSG relationship management and audit obligations

Marketing and brand campaigns

Sponsorships and industry partnerships

Infrastructure, tools and platform costs

Consultant Deployment Methodology

Principal Consultant

Provides strategic oversight, quality assurance, and final sign-off on deliverables. Acts as senior advisor and escalation point. Attends key client meetings and WSG interactions.

Senior Consultant

Leads day-to-day project delivery, framework design, and client-facing sessions. Manages junior team. Responsible for deliverable quality and milestone tracking.

Project Manager

Manages project timelines, coordinates internal resources, tracks milestone completion, and handles client scheduling, WSG documentation logistics, and invoice follow-up.

Consultant

Executes research, data collection, workshop facilitation, and document production. Supports SC on analysis and prepares draft deliverables for review.

Associate Consultant

Provides junior delivery support: data entry, survey administration, scheduling, formatting reports, and logistics during workshops. Works under Consultant supervision.

RACI Responsibility Matrix

Activity / Milestone	BD	PC	SC	PM	C	AC
Prospecting & Proposal
Client prospecting & qualification	Lead	FYI		FYI
Discovery meeting & needs assessment	Lead	Support
Eligibility & funding check	Lead	Review		Support
Project Proposal preparation	Support	Review	Lead	Support	Support
BGP submission & approval	Lead	FYI	Support	Lead		Support
Fee & invoice agreement	Lead	Review		FYI
Diagnostic Phase
Kick-off meeting with client	Support	Review	Lead	Support	Support	Support
Workforce diagnostic & gap analysis		Review	Lead		Support	Support
Stakeholder interviews & surveys			Lead	Support	Support	Support
Diagnostic report preparation		Review	Lead		Support	Support
Delivery Phase
JR framework & role redesign		Review	Lead		Support
Workshop facilitation			Lead	Support	Support	Support
Deliverable production (reports, plans)		Review	Support		Lead	Support
Quality assurance & sign-off		Lead	Support	FYI
Invoice issuance (Inv 1 & Inv 2)	Lead	FYI	FYI	Support
Closeout & BGP Claim
Completed Project Report		Review	Lead	Support	Support	Support
WSG BGP claim submission	Lead	FYI	Support	Lead		Support
Final invoice (Inv 3) issuance	Lead	FYI		Support
Client satisfaction & referral ask	Lead		Support

Lead = accountable owner · Support = active contributor · Review = approves output · FYI = informed only

Project Sizing Calculator

Company Size

Grant Components

Company Type

SME (70%) Non-SME (50%)

How it works:
Recommended fee is calculated from company size and selected components. Delivery cost uses internal pre-approved LOA rates. Gross margin = (fee − delivery cost) / fee. Excludes BD overhead and admin.

Recommended Allocation

Select company size and components to see allocation.

🔍

No competitor data loaded

Load the pre-researched WSG consultant data instantly, or upload your own CSV/Excel file.

Competitor Profiles

Pricing Grade Comparison (1–10)

Elitez vs. competitors — orange bar = Elitez

⚠ Pricing Grade Methodology Competitor pricing grades are estimated on a 1–10 scale based on firm tier and market positioning. Actual man-day rates are not displayed. WSG does not publish approved rate cards.
• Big 4 / Global firms (EY, Korn Ferry) — Grade 8–10 | Large brand, enterprise overhead, global methodology
• Mid-tier / established firms (BDO, Capelle) — Grade 5–7 | 20–35 years in market, recognised Singapore brand
• Boutique / SME-focused (KLC, LiT, CET, TalentKraft, WAF, SGPC) — Grade 2–4 | Competitive pricing to win SME mandates
• Unknown (Cadence HR) — no data, domain inactive

Client Rating Comparison

Self-reported or market ratings (out of 5)

JR+ Programme History

Veteran (JR→JR+) vs new entrants vs unknown

Service Coverage Matrix

Which competitors offer which key services

* Pricing Grade (est.) — Competitor pricing grades are derived from estimated firm tier positioning (Big 4/global: 8–10 · mid-tier: 5–7 · boutique SME-focused: 2–4). Actual man-day rates are not displayed. WSG does not publish approved rate cards.

Active Projects

In progress

Pipeline Value

Total project fees

Client Collected

30% client fees received

WSG Pending

70% claims outstanding

Project Pipeline

👤 Client Journey (Steps 1–5)

⚙️ Internal Methodology (30 Milestones)

Step 1

Day 1 — Free, no obligation

Contact Elitez for a Free Assessment

Client reaches out via contact form, email, or phone. Elitez schedules a complimentary consultation to understand their business challenges and transformation goals.

Eligibility check (local PMET, headcount, SFC criteria)

Recommended grant components identified

Funding estimate shared with client

→

Prospecting

Initial client meeting conducted

Company eligibility confirmed (local PMET, headcount, SFC criteria)

Workforce challenges and project scope discussed

Fee structure and grant components agreed

Proposal / quote prepared and sent to client

Step 2

Week 1–2 — Elitez-led

Project Scoping & Proposal Preparation

Elitez works with the client to develop the WDG(JR+) project proposal for BGP submission, preparing all supporting documentation.

⚠️ Training Required: Project Proposal Preparation & Scoping is critical for BGP approval. SC should not lead this without proper training — ensure PC oversees or co-leads until SC is certified on the BGP proposal framework.

Current state assessment of workforce & HR systems

Project milestones and deliverables drafted

Full quotation issued — total fee with co-fund and government grant breakdown; Letter of Engagement signed

JRET / HCDT baseline agreed

→

Proposal & BGP — Engagement

Letter of Engagement (LOE) signed by client

Full quotation issued — total fee, government grant portion & client co-fund portion clearly itemised Quotation

Quotation accepted by client ✓ Accepted

Step 3

Within 14 days — BGP processing

BGP Submission & Letter of Offer

Client submits the proposal via the Business Grants Portal. The assigned Anchor PP reviews the application. Project work only begins after the Letter of Offer (LOO) is accepted.

Company submits proposal on BGP portal

Anchor PP assigned by WSG reviews the application

Within 14 days of submission, client to check outcome status in BGP

Letter of Offer (LOO) issued and accepted by client

Project kickoff scheduled

→

Proposal & BGP — Approval

Project Proposal submitted on BGP portal

BGP pre-start approval (eTOL) received via Anchor PP — client checks BGP within 14 days of submission

Project kickoff date confirmed with client

Step 4

Months 1–12 — Active project

Project Delivery & Milestone Execution

Elitez consultants work onsite and remotely to deliver the agreed scope — job redesign, capability building, tech implementation — in accordance with approved milestones.

JRET & HCDT diagnostics administered

Capability building and training delivered

Tech solution configured and tested (if in scope)

Anchor PP updates provided per milestone schedule

Post-project JRET / HCDT reassessment completed

→

Diagnostic

Kickoff meeting conducted — align scope and workplan

JRET (Job Redesign Evaluation Tool) diagnostic administered

HCDT (Human Capital Diagnostic Tool) assessment completed

Stakeholder interviews completed (minimum 3 sessions)

Current-state process flows and pain points documented

Gap analysis report drafted

Diagnostic report presented to client and accepted

Invoice 2 issued — 30% of client fee (mid-project) Invoice 2

Delivery

Job redesign recommendations finalised and approved

New job descriptions / role profiles developed

Implementation roadmap presented and approved by client

Component 2: Training programme delivered (if in scope)

Component 3: Tech solution configured and UAT passed (if in scope)

Mid-implementation review conducted with client

Employee change briefing / communication completed

All final deliverables compiled and ready for handover

Step 5

Project completion

Completed Report, Verification & Grant Disbursement

Elitez submits the Completed Project Report to the Anchor PP. Once milestones are verified, the WSG grant portion is disbursed to Elitez. Client pays only their co-funding share.

Completed Report submitted to Anchor PP

Client satisfaction survey / testimonial obtained

WSG verification audit cleared (if required)

Grant disbursed — client receives 70% reimbursement

Client does not need to submit for claims — Elitez handles grant claim directly with Anchor PP

→

Closeout

Outcomes and KPIs measured vs. baseline — document uplift

Final project report prepared

Final presentation delivered to client leadership

Client sign-off on all deliverables received (written)

Invoice 3 issued — 10% of client fee (final) Invoice 3

Invoice 3 collected ✓ Collect

Completed Report submitted to Anchor PP / BGP portal

BGP claim submitted for 70% WSG reimbursement WSG Claim

Completed

WSG claim acknowledgment received

Verification / site audit cleared (if required by WSG)

WSG 70% grant disbursement received ✓ WSG Paid

Internal project file archived in shared drive

Client testimonial or case study obtained (optional)

Sales Learning Centre

Everything your BD team needs to confidently market, qualify, and close WDG(JR+) engagements. Work through each module before your first client meeting.

Our Mission

Elevating Singapore SMEs.
One Workforce at a Time.

70%

of SG workforce

48%

of SG GDP

50–200

Our sweet spot

Elitez started as a small team. We know what it takes to grow — the late nights, the resource constraints, the constant pressure to do more with less. We were fortunate enough to scale, expand regionally, and build a group that now spans recruitment, consulting, training, and AI.

But most Singapore SMEs haven't had that same runway. They employ 70% of our workforce, yet contribute only 48–50% of GDP. That's not a people problem — it's a productivity problem. And it's solvable.

We focus on SMEs with 50–200 employees — companies big enough to transform, small enough to feel the impact immediately. Through JR+, we help them redesign roles, build capability, and deploy technology so their people can do more meaningful, higher-value work.

We scaled. We want to help other SMEs do the same — become more competitive, more profitable, and better positioned to provide good jobs for Singaporeans.

This is why we do what we do.

📋

Module 1 — Programme Fundamentals

What is WDG(JR+), how it works, and the numbers you must memorise

▼

The One-Line Pitch

Say this first, every time

"We help Singapore SMEs redesign their workforce and upskill their people — and WSG funds up to 70% of the cost. We handle all the paperwork and project management. Your team just needs to show up."

Key Numbers to Memorise

Grant Coverage

50–70%

SMEs: 70% funded, client pays 30%. Non-SMEs: 50% funded, client pays 50%. SFEC (launching 2H 2026) may stack on top — watch for updates.

Max Grant Value

$150,000

Comp 1 capped at $50K + Comp 2 at $60K + Comp 3 at $90K (overall cap $150K per enterprise)

Project Duration

Up to 12 months

From BGP approval to final report submission

Components Available

3 Components

Job Redesign / Capability Building / Workforce Tech

Elitez Standing

Pre-Approved Consultant

WSG pre-approved consultant — not an Anchor PP. We deliver the project; Anchor PP manages BGP on the client's behalf.

Anchor PP

Client's Anchor PP

BGP is submitted and managed by the client's assigned Anchor PP — not Elitez. We support delivery, not BGP administration.

The 3 Components — What Each Covers

Component 1 — Workforce Consultancy

Job Redesign

Role restructuring, job scope redesign, JRET/HCDT assessment, new JDs, implementation roadmap. Cap: $50,000.

Component 2 — Capability Building

HR Capability Workshops

A structured series of HR capability building workshops for line managers and staff — onsite support, mentoring and coaching aligned to redesigned roles. Cap: $60,000.

Component 3 — Workforce Tech

HR Tech Solutions

HRIS, AI-powered tools, digital workflow automation. Must support redesigned roles. Cap: $90,000.

Always lead with Component 1. It's the anchor — most clients qualify, it's the easiest to explain, and it opens the door to Components 2 and 3 upsells.

🎯

Module 2 — Qualifying Leads

Who is a good fit, who isn't, and the 5 questions to ask

▼

Hard Eligibility Criteria (all must be met)

Registered and operating in Singapore

At least 30% local PMET workforce (Professionals, Managers, Executives, Technicians)

Genuine workforce transformation need — not just a compliance exercise

Have not received the same WDG(JR+) grant in the last 3 years for the same scope

Management committed to implement changes — not just collecting the grant

Ideal Customer Profile

✓ Strong Fit

SME with 30–200 employees, rapid headcount growth

Owner-led business wanting to professionalise HR

High staff turnover or difficulty attracting PMETs

Recently promoted operational staff into management roles

Undergoing or planning digital transformation

Industries: F&B, Retail, Logistics, Healthcare, Manufacturing, Professional Services

✗ Weak Fit / Disqualify

Fewer than 10 employees (grant rarely justifies consulting overhead)

Foreign workforce dominant — under 30% local PMETs

CEO/MD not supportive or not involved — grant requires management buy-in

Company in financial distress or restructuring (grants get clawed back)

Already mid-way through a similar JR project with another PP

The 5 Discovery Questions

"How many people do you have, and roughly what proportion are in professional or management roles?"

Checks PMET ratio. If mostly operational/foreign, flag early.

"What's your biggest people challenge right now — is it hiring, keeping people, or growing them?"

Surfaces the pain point. Maps to a WDG component.

"Are your job roles and responsibilities clearly defined — do people know exactly what they should be doing?"

Directly qualifies for Component 1. A "no" is a green light.

"Have you tapped government grants before? How was that experience?"

Surfaces prior grant history and attitudes. If burned before, address head-on.

"If cost weren't a factor, what one thing would you fix about your workforce in the next 12 months?"

Reveals true priorities. Then connect the grant to that vision.

💬

Module 3 — Sales Conversation & Scripts

How to open, position the grant, and guide prospects to a decision

▼

Cold Outreach Opening

Cold Call / LinkedIn Message

"Hi [Name], I'm reaching out because we work with Singapore SMEs like yours to help them redesign job roles and build workforce capabilities — with up to 70% funded by WSG. We're a WSG pre-approved consultant, so we guide you through the entire process. Would it be useful to have a quick 20-minute chat to see if your company qualifies?"

Lead with the outcome and the grant, not Elitez. Prospects care about what they get — not who you are.

Positioning the Grant Value

When explaining the financials

"Think of it this way — for a typical SME with 30–60 staff, the total project cost is around $66,000. WSG reimburses 70%, which is $46,200. You're effectively getting a full workforce transformation — job redesign, training, documentation — for just $19,800 out of pocket. And that's a one-time cost spread over 12 months."

The Component Upsell Sequence

Start with Component 1 (always)

Easiest to explain. Every eligible company needs job redesign. Get them nodding first.

Ask: "Do your staff need formal training in their new roles?"

If yes → Component 2. "We can include WSQ-funded training so your people actually have the skills for the redesigned roles — at no extra grant cost."

Ask: "Are there any manual or paper-based processes slowing you down?"

If yes → Component 3. "We can also include a tech solution — HRIS, scheduling system, whatever fits — as part of the same project."

Never pitch all 3 components at once in the first meeting. Lead with 1, layer in 2 and 3 only after understanding the pain.

🛡️

Module 4 — Objection Handling

The 8 most common objections and exactly how to respond

▼

We don't need consultants. We have an HR team.

"That's great — your HR team will actually be central to this project. What we bring is the WSG methodology, the BGP expertise, and the deliverables format that WSG requires. Most HR teams don't have capacity to run a structured grant project on top of day-to-day ops. We handle the heavy lifting; your team steers the direction."

Sounds too good to be true. What's the catch?

"Fair question. The catch is your team has to genuinely commit to change. WSG isn't funding box-ticking — they want measurable workforce outcomes. If you're serious about transforming how your people work, the grant is very real. We've done this for dozens of Singapore companies. The paperwork is real, the outcomes are real, and the reimbursement is real."

We tried a government grant before and it was a nightmare.

"I hear that a lot, and usually it comes down to poor project management and lack of proper guidance. As a WSG pre-approved consultant, we manage the full project delivery and work closely with your assigned Anchor PP throughout. You won't be left navigating the process alone. We've structured our delivery model around making this as hassle-free as possible for the client."

We're too busy right now. Maybe next quarter.

"I understand — that's actually why most companies need this. When you're too busy, it means your people are stretched and your processes aren't scaling. The project is designed to run alongside your business, not shut it down. And the sooner you start, the sooner WSG's 70% reimbursement lands. Delays just mean later payback."

How do I know your consultants are any good?

"Great question to ask. Elitez has been in HR and workforce consulting for over 20 years, with 9 offices across 5 SEA markets. We were the first EA partner for WSG's Career Conversion Programme, and we have 18 WSG-certified Career Coaches in-house. Ask us for references from companies in your industry — we're happy to connect you."

The 30% co-funding is still a lot of money.

"Let's put it in context. For a $66,000 project, your 30% is $19,800. That gets you: a full job redesign across your workforce, new job descriptions, a structured implementation plan, and potentially WSQ training — delivered over 12 months. Most companies spend more than that on one mid-level hire. And you retain everything — the IP, the new processes, the trained staff."

We already did job redesign internally.

"That's a good start. The WDG(JR+) programme has a specific framework — JRET assessment, structured deliverables, WSG-compliant reporting — that goes beyond an internal exercise. Even if you've started, we can baseline your current state and build on it. The grant funds the formalisation and uplift, not starting from scratch."

Let me think about it / I'll get back to you.

"Of course. Before I let you go — is there a specific concern I haven't addressed? Often when people need to think, there's one thing that isn't quite clear yet. I'd rather spend 5 minutes on it now than leave you with the wrong picture."

If they still want time: "No problem. I'll send you a one-pager with the key numbers and our case studies. Can we schedule a 15-minute follow-up for [specific date] so I can answer any questions that come up?"

✅

Module 5 — Closing & Handover

How to move from interest to signed LOE, and hand over cleanly to the ops team

▼

The Close Sequence

Summarise the agreed scope

Verbally confirm: components, approximate fee, timeline. "So we're talking about Components 1 and 2, estimated at $66K total, over 10 months. Does that sound right?"

Get the decision-maker in the room

LOE must be signed by an authorised signatory. "To move forward, I'll need the CEO or Director to sign the Letter of Engagement — can we get them on a call?"

Issue the quote and LOE within 24 hours

Strike while intent is hot. Delays kill deals. Ops team prepares the LOE — BD ensures the client is expecting it.

Invoice 1 issued on LOE signing

60% of client fee is front-loaded. Set this expectation clearly before they sign: "Once the LOE is signed, we'll send Invoice 1 for $X — that triggers our BGP submission."

Introduce the Project Consultant

Hand over with a warm introduction — name, role, what they'll do next. Client should never feel abandoned after signing.

Never promise a specific WSG approval date. BGP processing is within 14 days of submission — remind clients to check their application status on the BGP portal. This is outside our control, so set clear expectations upfront.

BD → Ops Handover Checklist

Client company name, UEN, and key contact captured in the Projects system

Components agreed and total fee confirmed

LOE signed and Invoice 1 issued

Company size and industry noted (for JRET/HCDT baseline)

Any client sensitivities or context shared verbally with the assigned PC

Project created in the Projects tab and stage set to "Proposal & BGP"

⚔️

Module 6 — Competitive Positioning

How to position Elitez when prospects mention other PPs or consultants

▼

Our 5 Unfair Advantages

Advantage 1

First EA + WSG Partner

First Employment Agency to partner with WSG on Career Conversion. Institutional credibility that boutique firms can't match.

Advantage 2

Full-Spectrum Group

Recruitment + Consulting + Training under one roof. We can refer, hire, and train — competitors can only consult.

Advantage 3

Adept Academy (ATO)

Our own SkillsFuture-accredited training provider. Component 2 is in-house — no subcontracting risk.

Advantage 4

Regional Intelligence

9 offices, 5 SEA markets. We benchmark Singapore workforce practices against regional standards.

Advantage 5

AI Taskforce

8 internal AI tools in production. We design AI-ready job roles — not just today's roles.

Differentiator

WSG Pre-Approved Consultant

Vetted and pre-approved by WSG — not all consultants hold this status. Signals quality and compliance to clients from the first conversation.

When Prospect Mentions a Competitor

Never badmouth — reframe instead

"Good to know you're exploring options — you should. When you're comparing, ask them: do they have their own training arm for Component 2? And how many live WDG(JR+) projects are they running right now? Our track record is something we're happy to put in front of you — case studies, client references, whatever you need."

Check the Competitor Intel tab before any client meeting where you know another consultant is involved. Understand their rate and team size so you're not caught off guard.

Rate Comparison Talking Points

Our man-day rates are set at the WSG LOA benchmark — we are not the cheapest, and that is intentional. Cheap rates mean under-resourced projects.

Clients who price-shop grant projects often end up with failed BGP submissions or clawed-back grants. Quality of delivery determines WSG reimbursement.

If a competitor quotes significantly lower, ask: who is the actual consultant, and are they WSG-certified? Some PPs outsource to freelancers.

WDG(JR+) Sales Certification Quiz

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